Questions to Ask Before Choosing an Auto Repair Company

April 2, 2018 11:17 pm Published by Leave your thoughts

Whether your vehicle needs a scheduled tune-up or a part repaired, unless you know how to do this type of work yourself, chances are you’re going to need to visit an auto mechanic for assistance. But how do you know if the shop you’re considering is right for your needs? Let’s ask a German auto mechanic in Albuquerque, NM what questions you should ask before choosing an auto repair company.

How long have they been in business?

One of the most important things to find out before picking a repair shop is how long they have been in business. Generally, the length of time a shop has been in the game is indicative of its knowledge of the industry and skills in the garage. You want to choose an auto shop that has been around for a long time, preferably for at least a decade or more. They will have a long list of happy, loyal customers from their community willing to vouch for the quality of their services.

Are they able to repair your vehicle?

Here’s something many car owners don’t think to ask: Can the shop repair my vehicle? It’s a good idea to ask, because some auto shops might only work on certain vehicles. For instance, some newer shops are not equipped to fix older or classic automobiles, or they can perform an emissions test but not actually repair a problem. If you own a high-end import or foreign car, then you really need to make sure your chosen auto shop has the experience and has the right tools to make the repairs. Look for a location that employs experts in your specific make and model.

Do they provide written estimates?

Going in for a routine oil change or wheel alignment is one thing, but needing parts repaired or replaced is a whole other thing. Because car repairs can be expensive, you want to make sure the shop will give you a detailed estimate in writing before one of their mechanics moves forward with vehicle repairs. The estimate you receive should include exactly what needs to be repaired, what parts are needed and all the labor fees. This estimate will give you an idea of the necessary repairs and the total cost, and serves as a contract between you and the shop.

What type of warranty or guarantee do they offer?

A reputable auto repair shop will offer its customers some sort of warranty or guarantee for the work it has done. More specifically, you should expect some type of guarantee on the work and a warranty on the parts. This is important for the simple fact that you can’t know if the work has been done correctly. Without a warranty, if the part fails or the problem is not fixed, you may end up losing money. A shop that doesn’t offer warranties or guarantees does not have your best interests in mind.

If you are looking for a knowledgeable and experienced German auto mechanic in Albuquerque, NM, look no further than the team of professionals at Hans Wittler’s Automotive. Call us today!

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