May 10, 2018
"Over the years I have been to various automotive repair shops in Albuquerque and Hans Wittler's Automotive is the only one where they not only took the time to explain the repairs needed but did not engage in any high-pressure tactics. We had a horrible experience at the sole BMW dealership in Albuquerque and a friend recommended we try taking our BMW to Hans Wittler. After explaining what had happened, they inspected the car and then Andreas Wittler reviewed what they found, answered my many questions, provided us with options and gave us a quote for repairs.We have been back to them a few times for different repairs and each time they have gone above and beyond. Based on my past experiences with the BMW dealer, Andreas dealt directly with them on my behalf so that the warrantied repairs were completed and I didn't have the stress of interacting with the dealership. They say that if you treat a customer fairly, honestly and with respect, you will gain their loyalty and business. Hans Wittler's Automotive not only understands this principle, they apply it to their interactions with their customers. If you want a team of technicians and service reps who are not only highly skilled but honest and straightforward in their dealings Hans Wittler is the way to go. Plus it's nice to go to a place where they actually remember who you are and you're not just another dollar sign. "
May 10, 2018
"Very though and upfront business to deal with. Just had my X5 repaired here. Was over $500 less than dealer and they were willing to discuss all aspects of the repair with me. I had this problem looked by the local dealer and they charged me $200+ to "fix" the problem to only have it come back a couple of months later to find out I had a mechanic issue and not a software one. Hans Wittler's Automotive will actually test everything to make sure it is the actual problem and not just charge you a bunch of times to check off boxes on a diag checklist. They also warranty all of their work. After this experience I will be taking all of my vehicles here."
May 10, 2018
"All of the service here has been top-notch. We have been taking two vehicles here over the last 25 years. Our most recent experience with Jonathan in the service department was exceptional. He spent a lot of time explaining the problem with our vehicle and let us decide whether to get it repaired."
February 16, 2018
"Very high level of skill and great customer service."
January 8, 2018
"I bought my VW last year after having a BMW for two years. Servicing has always been a huge headache and burden for me. After selling my BMW and buying the VW I decided to check out Hans Wittler's instead of going back to the dealership or some of the other German servicing shops I've taken my cars. This place was awesome, by far better than anywhere else I've gone for servicing. They were very helpful and friendly. My car was taken care of in an extremely prompt manner without neglecting anything. Everything that was done was explained in detail. They actually made it a joy to get my car serviced. Immediately I knew this was a shop I can put my trust in for both my car and my wallet. I will absolutely return 10/10 times."